BIG ANNOUNCEMENT (READ ME)

BIG ANNOUNCEMENT (READ ME)

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Exciting changes are coming to Paisley Grace! We are in the process of launching a BRAND NEW APP experience that will now be cohesive with our website! Our planned launch will be Monday, July 8.We know there will be questions and will be providing more info on logins as we get closer to launch date. If you have questions, please email help@paisleygraceboutique.com
To hear us explain these changes, you can watch the live replay from Wednesday, May 22 titles "BIG ANNOUNCEMENT" >> https://paisleygrace.commentsold.com/live/780

What you need to know:
  • From May 28-July 7 Club Paisley will not work on the app. Points will not be earned for app orders and rewards cannot be redeemed on the app during this time.
  • Club Paisley will work as normal on the website. (Earning & using rewards)
  • There will be FREE SHIPPING on the app only from May 28- July 7 since no points will be accrued
  • All of your Club Paisley info (points, status etc…) will stay the same - nothing will be reset when the new app is launched.
Gift Cards & Account Credit:
  • Since our current app system is going away completely, if you have any gift cards/account credit on the APP you will need to use it by July 7. These can be used towards any purchase on the app.
  • Gift cards for the website/brick and mortar store will not change and do not need to be redeemed by July 7.
Returns/Exchanges:
  • All credits issued for returns will be issued as gift cards that will be valid on the website and starting July 8, these gift cards will also work on the app
What this means:
Starting July 8 we will be on ONE SYSTEM instead of having our app and website running separately.
  • You will only have one login and your order history will show on the app & website. (The only orders that will not appear will be app orders placed May 28-July 7)
  • Club Paisley will work on the app and you will be able to redeem points on the checkout screen
  • Shop the look videos will be available on the app & website.
  • Our live sales will be better than ever!

We offer Online Store Credit only within 21 days from the date you receive your order. We do not offer Refunds.
All Items must be unworn, unwashed and all original tags must be attached.
All "sale” items,  Black Friday Doorbusters and anything discounted 30% or more are Final Sale and not eligible for return or exchange.
Read our full return policy HERE.

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